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We strive to evolve and connect multiple channels of communication that enables a customer to select their preferred channel for flawless experience in terms of support and service delivery.
This innovative module empowers us to maintain and upgrade customer context relentlessly for multiple agents and service escalations, resulting in higher conversions and improved customer experience.
We aim to streamline agent-customer interaction and assist businesses to achieve double-digit growth in revenue and productivity through increased cross-selling, service adaptability and expanded clientele base.
Our Intelligent Call Routing allows you to have complete control of your businesses, by assigning calls to most suitable expert to meet your business requirements.
The CRM Integration from iN Tech simplifies agent and customer interaction that helps agents to get complete customer details, results efficient resolution.
With superior predictive dialing, our Proactive Outbound helps you create and manage outbound campaign and reach customers at the right time, and enhance business results.
Sharing Their Experience
"Really a reliable company to be associated with! The entity employs professionals who are accountants and technicians and commit to manage your finance while allowing you to give more emphasis on your core competency. I recommend you to seek its service to gain competitive edge in the market."
"Experts are quite amicable and eager to hear our problems deeply. The solutions they recommended me significantly cut down the direct costs related to my payroll processing and save my time, not to forget to mention my advantage to get relief payroll hassles like making payments."
"Really a reliable company to be associated with! The entity employs professionals who are accountants and technicians and commit to manage your finance while allowing you to give more emphasis on your core competency. I recommend you to seek its service to gain competitive edge in the market."
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